Jet2 Reviews
(Rated by 1702 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.7
Base on 7 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality5.0
- Customer Service4.3
- Good Value4.5
- Shipping & Delivery5.0
- Return Policy4.0
Recent Customer Reviews (7)
Christina Webb
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Sofia McIntosh
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Caroline Wallace
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Finlay Sykes
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Edward Bankston
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Harold Reynolds
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Sharonda Lake
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Payment Methods
Accepted Payment Options:
Prices for items on Jet2.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Payment Process
- Payments can be made online during the checkout process.
- For Jet2 credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Jet2 Pros & Cons
Pros
1
Low Fares: Jet2.com offers competitive pricing, making it an attractive option for budget-conscious travelers.
2
Cabin Crew and Entertainment: The cabin crew is generally friendly and efficient, and while the entertainment options are not the best, they are valued by passengers.
3
Cabin Comfort: The airline is praised for its cabin comfort, particularly for taller passengers, and the cleanliness of the planes.
4
On-Board Sales: The in-flight shopping options are appreciated, although not always utilized.
5
Customer Service Awards: Jet2.com has received high ratings for customer service, including a customer satisfaction score of 83.5 in the UKCSI 2024.
CONS
1
Baggage Weight Add-Ons: Passengers need to be mindful of the additional costs for baggage weight, which can add up quickly.
2
Entertainment/WiFi: The entertainment and WiFi options are below average compared to other carriers.
3
Customer Service Issues: Some passengers have reported poor customer service, including long wait times and unhelpful staff.
4
Delays: There have been instances of flight delays, often attributed to staff shortages.
5
Package Holiday Issues: Some customers have experienced problems with package holidays, including changes in flight times and unhelpful customer service.
Jet2 Features and Benefits
Features
Low Fares
Competitive pricing, attractive for budget-conscious travelers to over 70 destinations across Europe.
Friendly and Efficient Cabin Crew
Generally friendly and efficient service.
Cabin Comfort
Praised for comfort, particularly for taller passengers, and plane cleanliness.
Entertainment Options
Valued by passengers, though not the best.
On-Board Sales
Appreciated in-flight shopping options.
Customer Service
Award-winning with high ratings including 83.5 in UKCSI 2024 and excellent overall service.
Great Flight Times
Wide range of flights each month.
Allocated Seats
Ensures comfortable seating.
10kg Hand Luggage
More space for onboard essentials, plus small personal item.
22kg Baggage Allowance
Market-leading checked baggage allowance.
myJet2 Membership
Exclusive discounts, rewards, offers, 20% savings on flights, streamlined checkout, and exclusive return flight discounts.
Refund Policy
Simple and stress-free process with speedy refunds in case of cancellations.
Pre-Order Meal Options
11 options available online, including hot filling meals with accompaniments.
Payment Plans
Spread the cost of flights over time via options like PayPal Credit.
Low Deposit for Holidays
£60pp with monthly payments up to ten weeks before travel.